Massey Services is a professional pest control and lawn care company founded in 1985, offering quarterly, bi-monthly, and monthly treatment plans in seven US states. The company specializes in general pest control, termite protection, flea and tick services, and lawn care under one provider.
Massey Services holds 4.2 stars from 88 reviews on third-party platforms and a 15,000+ review base across Google and Yelp. The company uses a preventive approach that stops pests before infestations begin. Service availability is limited to seven states, and pricing requires a consultation or online booking to confirm.
This review covers what Massey Services does, how it compares to competitors, what customers report, and whether the cost delivers reliable pest-free results. Read on to find out if Massey Services fits your home pest control needs.
What Is Massey Services?
Massey Services is a professional pest control and lawn care company operating since 1985, backed by 15,000+ Google and Yelp reviews across its seven-state service area. The company offers a full suite of home protection services including general pest control, termite protection, flea and tick treatment, and lawn care. Its founding focus on preventive pest management distinguishes it from reactive extermination-only providers.
The company’s core philosophy centers on eliminating conditions that attract pests rather than responding after infestations occur. Massey calls this its ‘preventive pest control’ approach. The goal is long-term pest exclusion through consistent environmental management.
Massey Services is recognized for sustainable methods and holds memberships with the National Pest Management Association and QualityPro, the industry’s professional certification program. Those credentials signal adherence to national training and environmental standards.
How Long Has Massey Services Been in Business?
Massey Services has operated since 1985, giving it 40 years of continuous pest control and lawn service experience. The company built its reputation on what it calls ‘award-winning customer service’ and ‘exceptional service and reliable results’ over four decades of operation.
That tenure puts Massey Services in a category of established pest control providers with long-standing local trust. Its 15,000+ review base across Google and Yelp reflects four decades of consistent customer engagement.
Where Is Massey Services Available?
Massey Services operates in seven US states, primarily serving the southeastern United States. Service availability is limited compared to national competitors like Orkin or Terminix, which operate in all 50 states. Customers can confirm local availability by entering their ZIP code on the Massey Services website.
The seven-state geographic focus means Massey Services operates as a regional specialist rather than a national provider. Within those states, the company has built a concentrated service infrastructure with local expertise in regional pest species and climate conditions.
What Services Does Massey Services Offer?
Massey Services offers general pest control, termite protection, flea and tick treatment, mosquito control, and lawn and ornamental care under one provider. The full-service scope allows homeowners to consolidate pest and lawn management with a single company rather than coordinating multiple providers. Service frequency options include quarterly, bi-monthly, and monthly plans.
Services Available:
- General pest control (ants, roaches, spiders, and more)
- Termite protection and inspections
- Flea and tick control
- Mosquito control
- Lawn care and ornamental services
Service plans run on recurring treatment schedules. The quarterly, bi-monthly, and monthly frequency options allow homeowners to match treatment intensity to their pest pressure level and budget.
Does Massey Services Offer Termite Protection?
Yes. Massey Services offers comprehensive termite control designed to protect homes from all types of termites through ongoing monitoring and treatment programs. Termite protection is listed as a core service category alongside general pest control. Inspections and barrier treatments are part of the termite program.
Termite damage is one of the most expensive home repair categories for US homeowners, with average repair costs reaching tens of thousands of dollars. Preventive termite programs from Massey Services aim to detect and address termite activity before structural damage occurs.
Does Massey Services Offer Lawn Care?
Yes. Massey Services offers lawn care and ornamental services alongside its pest control programs, allowing homeowners to manage both home protection needs under one provider. Lawn services include treatments for chinch bugs, overwatering-related damage, and general lawn health maintenance. A $75 savings offer on lawn services is available for new customers.
The lawn care offering makes Massey Services a more comprehensive home services provider than pest-only competitors. Consolidating pest control and lawn care with one company simplifies scheduling and account management for homeowners.
How Does Massey Services Work?
Massey Services starts with a free inspection where a technician assesses the home and property, then designs a customized treatment plan based on identified pest risks and the homeowner’s service frequency preference. The free inspection creates a baseline pest profile for the property before any service is purchased. No upfront payment is required to start the inspection process.
The Massey Services Process:
- Schedule a free pest inspection online or by phone
- Technician assesses the home and identifies pest risk factors
- Custom treatment plan is built around the inspection findings
- Scheduled treatments begin on the chosen frequency (quarterly, bi-monthly, or monthly)
Massey’s preventive approach focuses on eliminating conditions that attract pests — entry points, moisture sources, and harborage areas — rather than treating symptoms after infestations occur. The proactive model aims to prevent infestations before they start.
What Happens During a Massey Services Treatment?
A Massey Services treatment visit involves a technician applying the scheduled pest management treatment — interior and exterior barriers, targeted spot treatments, or seasonal preventive applications — based on the current phase of the custom plan. Treatment focus varies by season and by the specific pest pressures identified during the initial inspection.
The company’s preventive process includes treating conditions that attract pests, not just the pests themselves. Technicians address harborage areas, entry points, and conducive conditions during each visit to reduce the probability of future infestation.
What Are the Benefits of Choosing Massey Services?
Massey Services delivers four primary benefits: preventive pest management, all-in-one pest and lawn service, environmental responsibility, and award-winning customer support. Each benefit addresses a distinct homeowner concern around pest control. Together, they position Massey as a comprehensive, sustainability-focused home protection provider.
Key Benefits:
- Preventive approach: eliminates conditions that attract pests before infestations occur
- All-in-one provider: pest control, termite, lawn care, mosquito, and flea/tick under one company
- Environmental responsibility: recognized for sustainable methods and minimal environmental impact
- Award-winning service: consistently recognized for outstanding customer support
The preventive model is the core differentiator. Reactive extermination treats infestations after they develop. Massey’s approach targets the environmental conditions that make infestations possible in the first place, reducing the frequency and severity of pest events over time.
Does Massey Services Actually Keep Pests Out?
Yes. Massey Services uses a proactive treatment approach backed by 40 years of operations and 15,000+ customer reviews that confirms its pest prevention model delivers long-term results for most homeowners. The preventive system targets pest entry points and conducive conditions at each visit. Consistent treatment eliminates recurring pest cycles rather than addressing individual events in isolation.
Termite inspection reviews highlight technician quality as a specific strength. A review excerpt confirms: ‘Kevin did a great job on my termite inspection today.’ That individual feedback mirrors the broader 4.2-star third-party rating pattern across multiple service categories.
What Do Massey Services Reviews Say?
Massey Services holds a 4.2-star rating from 88 reviews on third-party platforms, with 15,000+ reviews across Google and Yelp reflecting four decades of customer feedback at scale. The 4.2-star average is solid for a regional pest control provider. Positive reviews consistently cite technician professionalism and effective pest elimination as the top themes.
The volume gap between the 15,000+ Google and Yelp base and the 88 formal third-party reviews reflects the regional, locally focused nature of the business. Massey Services customers tend to engage directly with the company rather than through national review aggregators.
What Are Positive Customer Experiences?
Positive Massey Services reviews most frequently highlight professional technicians, effective pest elimination across multiple visits, and responsive customer support when issues arise. Termite inspection quality receives specific praise, with technician expertise noted as a consistent strength across multiple review sources.
The company’s proactive follow-up on customer concerns stands out in the review record. When customers post negative feedback, Massey Services consistently responds with a direct contact for resolution rather than dismissing the concern. That responsiveness signals a customer service culture built on the founder’s original promise of open communication.
What Are Common Massey Services Complaints?
The most cited Massey Services complaints center on sales pressure during service calls and inconsistent results for specific pest types, particularly spiders and ants in recurring infestation scenarios. One customer report describes a technician repeatedly pushing a pest control plan after the customer explicitly requested a one-time treatment. Sales pressure on service calls is a recurring theme in the negative review subset.
Inconsistent results for persistent pests — particularly spiders — appear in multiple negative reviews. One customer reported calling Massey back every other week for spider issues within two months of service start. Persistent pests may require escalated treatment plans that standard quarterly or bi-monthly schedules do not adequately address.
How Does Massey Services Compare to Competitors?
Massey Services stands out from national competitors like Orkin and Terminix through its preventive philosophy, regional expertise, and all-in-one service scope, while trailing on geographic availability and digital service tools. National providers cover all 50 states and offer online pricing and digital account management. Massey Services operates in seven states and requires direct contact for pricing.
Massey Services vs Competitors:
| Feature | Massey Services | Orkin / Terminix |
|---|---|---|
| Founded | 1985 | 1901 / 1927 |
| Service area | 7 states | All 50 states |
| Termite protection | Yes | Yes |
| Lawn care | Yes | Limited |
| Online pricing | Quote required | Online estimates available |
| Preventive approach | Yes (core model) | Reactive-primary |
Massey Services’ regional focus creates deeper local expertise in southeastern pest species — palmetto bugs, fire ants, and subterranean termites — that are less prevalent in northern states. National providers may lack the same depth of knowledge for southeastern pest profiles.
The all-in-one service model — covering pest, termite, lawn, mosquito, and flea/tick — gives Massey Services a consolidation advantage that most national pest-only providers cannot match. Homeowners in the seven-state service area gain a single provider for multiple home protection categories.
Is Massey Services Safe and Eco-Friendly?
Yes. Massey Services is recognized for sustainable methods and environmental responsibility, minimizing chemical use through its preventive pest management approach. The preventive model reduces total chemical volume applied over time by addressing conditions before infestations develop. Fewer reactive treatments mean less overall pesticide exposure for the home and surrounding environment.
Massey Services holds membership with QualityPro, the pest control industry’s professional certification program that requires adherence to environmental, training, and business conduct standards. That certification reflects a verified commitment to responsible practices beyond basic regulatory compliance.
The company is also a National Pest Management Association member, the primary industry organization for professional standards and continuing education in pest management. Both credentials signal accountability to third-party professional standards.
How Much Does Massey Services Cost?
Massey Services does not publish flat-rate pricing publicly; customers schedule a free inspection or use the online booking tool to receive service quotes based on property size, pest type, and selected plan frequency. The free inspection creates a custom assessment before pricing is determined. No upfront cost is required to start the process.
Pricing Factors:
- Property size and type
- Pest type and infestation severity identified during inspection
- Treatment frequency selected (quarterly, bi-monthly, or monthly)
- Services included (pest only vs bundled pest and lawn care)
Massey Services currently offers $50 off pest control for new customers and $75 off lawn services for new lawn care signups. Those promotional discounts reduce the entry cost for first-time customers evaluating the service.
Is Massey Services Worth the Price?
Yes. Massey Services delivers measurable value for homeowners in its seven-state service area, backed by a 40-year track record, 4.2-star third-party ratings, and a preventive model that reduces long-term pest management costs. Prevention-based pest control typically costs less over time than repeated reactive extermination visits for recurring infestations.
The $50 new customer discount and the free inspection entry point reduce the financial risk of trying the service. Combined with the company’s stated commitment to follow up on unsatisfied customers, the risk profile for a first-time customer is low.
Should You Try Eat Proteins’ Recommended Pest Control?
You should. Our team at Eat Proteins reviewed Massey Services based on its 40-year track record, preventive pest control model, all-in-one service scope, and environmental credentials — and the case for trying it is strong. The combination of free inspection entry, new customer discounts, and a preventive approach that stops infestations before they start makes Massey Services a compelling option for homeowners in its service area.
Massey Services is the right fit for homeowners who want long-term pest prevention rather than reactive extermination, particularly those dealing with termites, mosquitoes, or lawn pest issues alongside general pest control needs. The all-in-one model eliminates the need to manage multiple service providers.
Start with a free inspection at masseyservices.com to see exactly what pest risks your property carries. No upfront cost. New customers save $50 on pest control and $75 on lawn services. If you’re in one of the seven states Massey Services covers, this is the right starting point for year-round home protection.